• Why didn't I receive the items after making a purchase?

  Please contact our Customer Support and follow the bot flow. Please prepare the following: GPA number: Please read this article to find your GPA. The amount of your top-up. Payment receipt. Screenshot of the item you've purchased.Some readers

• I Cannot Buy Items on the Google Play Version of Ash Echoes

  Sometimes there are rare issues regarding google play itself which causes players to be unable to purchase in-game items. Please follow these instructions linked below from Google if you have an error with buying in-game items. https://support.google.com/googleplay/answer/9037938?hl=enFew readers

• How to Top Up Noctua Gold

  You can top-up Noctua Gold directly from in-game or on our official website at https://noctua.gg/topup. We do not recommend using any other channels.Few readers

• What is Noctua Gold? Is Noctua Gold Safe?

  Noctua Gold is an in-game currency that can be used to exchange for any in-game items across all games on the Noctua Games Store for no extra cost. There are exclusive rewards like in-game items only available for Noctua Gold users. Noctua Gold is safe and secure with instant transaction records. Noctua Gold can be topped up with 80+ of South East Asia's most trusted and reliable payment methods. For more details, please visit the What is Noctua Gold? (https://noctua.gg/news/what-is-noctua-Few readers

• What is a GPA?

  GPA stands for "Google Play Account" and is a unique reference number provided for every transaction made through Google Play. This code consists of a series of numbers and letters, usually in a format like this: GPA.XXXX-XXXX-XXXX-XXXXX. You can find the GPA code for your transaction in several places: Purchase Confirmation Email: Whenever you make a purchase through Google Play, you will receive a confirmation email from Google that contains your purchase details, including thePopular