• How can I save my account with Noctua?

  Register your email to your Noctua account easily and for free. You can save your game progress on that account. How to Get Started Click Bind My Account! button. Click on Register here button indicated by the white box. Insert your email and enter your password. You need to click Send Code buPopular

• What should I do if my account has been banned?

  If you have made a refund before your account has been banned, please follow these steps to unban your account: Create a new Noctua account. Log into game using your new account credentials. Create a new character under this new account. Top up Noctua Gold equivalent to the refunded amount. Transfer this Noctua Gold to your new game account. Contact our customer support to provide screenshots as proof of the successful transfer.Popular

• How can I keep my account safe?

  Enable two-factor authentication Mistakes like weak passwords or lapses in judgment can let others access your email. By enabling 2FA for your email account, you can keep control even if someone else gets in. Remember, your Noctua Account is only as secure as the email you use to register it! Never share your account with anyone. Once someone has access to your account, it can be tough to fully remove them. They may try to impersonate you to regain access. If you suspect unauthorized accesPopular

• What should I do if my account has been hacked?

  If your account is hacked, you can use the 'Forgot Password' button on the login page or on noctua.gg to reset your password. You will receive a verification code to your registered email for password reset. This process requires access to the email account registered with Noctua, as the verification code is sent to that email address. If you have also lost access to your email account, you will nePopular

• What is a Game ID?

  Game ID is a unique code on each of your game profiles. You can find it in the profile menu of each game. This Game ID will greatly help us identify issues with your account. Please send us the correct Game ID.Popular

• How to Change Registered Email?

  Unfortunately, the email that has registered to the game cannot be changed. If you want to restart your game progress, you can either start on a new server or create a new email.Few readers